Privacy Policy

EMERGENCY CRISIS WARNING: This website is not monitored 24/7 and does not provide emergency mental health treatment. If you are experiencing a mental health crisis, immediate safety risk, or medical emergency, please call 988 (Suicide & Crisis Lifeline), 911, or go to the nearest emergency room immediately.

WEBSITE PRIVACY POLICY

This section outlines how The Grove Therapeutic Center, PLLC collects, uses, and safeguards information gathered directly from visitors navigating our website framework hosted via Wix.

Information You Voluntarily Provide: When you submit a standard inquiry, contact request, or scheduling message using Wix forms embedded on our website, we collect personal identifiers which may include your full name, email address, telephone number, and any text you type into the submission window.

Automated Cookie Tracking & Analytics: Like most digital platforms, our Wix-powered domain utilizes temporary or persistent internet cookies, web beacons, and tracking scripts to optimize your browsing interface. These files track anonymous analytical metrics. Cookies do not scrape or automatically extract your personal name or private email address without your manual text input.

Data Sharing Restraints: We do not sell, rent, license, or commercially trade user emails, submission histories, or cookie profiles to outside marketing firms or third-party data brokers.

CLINICAL RELATIONSHIP DISCLAIMER

All informational summaries, articles, copy, and clinical text published across this website are engineered for general educational and informational purposes only. Submitting a contact form, requesting an appointment, or interacting with digital features on this website does not establish a clinical therapist-client relationship with any provider at The Grove Therapeutic Center, PLLC.

A formal therapeutic relationship is only initiated upon the mutual digital or physical execution of comprehensive clinical intake documentation, explicit consent to treatment packages, and an initial diagnostic evaluation.

PRIVACY PRACTICES

Permitted Uses and Disclosures of Health Information:

Treatment: We may utilize your contact records and clinical histories to orchestrate, deliver, or manage your psychological therapy sessions and coordinate care with relevant clinicians.

Payment: We may utilize or disclose your identifiers to process financial transactions, check coverage parameters, invoice your billing account, or submit itemized claims to insurance carriers.

Healthcare Operations: We may utilize your administrative records to execute clinical quality reviews, internal compliance auditing, practitioner performance evaluations, or general business management tasks.

MANDATORY DISCLOSURES LACKING EXPLICIT AUTHORIZATION

Federal and state laws mandate or permit the disclosure of your PHI without your signed authorization under the following specific safety conditions:

Abuse & Neglect Reporting: Mandated reporting laws require immediate disclosure to state agencies if there is reasonable suspicion of child abuse, elder abuse, or neglect of vulnerable adults.

Serious Threat to Health or Safety (Duty to Warn): If a client demonstrates a clear, imminent risk of serious physical harm to themselves or a clearly identifiable third party, we will disclose data to local law enforcement or targeted victims to maintain safety boundaries.

Judicial and Legal Proceedings: Your clinical or administrative files may be disclosed in response to a lawful court order signed directly by an active judge.